Mental Health and Behavioural Safety Training

Mental Health and Behavioural Safety Training

Course overview

The FAA Level 3 Award in Supervising First Aid for Mental Health is a regulated two-day course designed for individuals who will take a leading role in supporting mental health in the workplace.

This course builds advanced knowledge, confidence, and practical competence in providing mental health first aid. Participants learn how to recognise a wide range of mental health conditions, respond appropriately to complex situations, and support individuals while maintaining professional boundaries.

The training is suitable for organisations appointing designated Mental Health First Aiders and supports robust wellbeing strategies, duty of care, and organisational mental health policies.

Who this course is for

  • Designated Mental Health First Aiders
  • Managers and senior staff
  • HR and people leaders
  • Wellbeing leads and coordinators
  • Health and safety representatives
  • Organisations implementing structured mental health support

Completion of Level 1 or Level 2 is recommended but not mandatory.

Outstanding medical expertise, delivered in a clear and engaging way

The knowledge of the medical world is simply outstanding and breathtaking, but I was most impressed with the way they taught the class. It was a breath of fresh air. Anyone can read off PowerPoint, but First Aid Coaching used their own technique which was far more interesting and easier to take in. I can highly recommend First Aid Coaching.

John Dorgan

A first aid course that redefines learning

Our memory favours fun and stimulating experiences. If someone were to sit down and try to design a perfect first aid course, they would fall short of the delivery through Real First Aid. I have been on a few first aid courses — this not only changed my perception of what first aid is about, but altered my understanding of how to teach effectively.

Mary Power

A breath of fresh air in training

Having done one before that was up for renewal (with a different provider), I hadn’t expected to learn much new. How wrong was I. The thoroughly in-depth knowledge combined with creative delivery meant the course was a breath of fresh air, and although the topics were familiar, it felt completely new. What really stood out was that they welcomed questions specific to our individual working environments, which I have found invaluable and definitely made me a better leader.

Adam Collins

First aid training that finally sticks

I have attended several first aid courses over the years and, like most people, I find it increasingly difficult to stay awake, let alone take in the important information. This course was great. It kept you on the edge of your seat and wide awake. I truly believe that I have learnt first aid for the first time.

Niall Horgan

Calm, reassuring support when it mattered

I am so thankful for attending the course today. I was very anxious with all that had happened during the week, and I have to say Danny made me feel very comfortable, as I am sure he did the other girls in attendance. Thank you so much, and I look forward to attending another course with you in the near future. I would highly recommend First Aid Coaching.

First Aider, Cork

Engaging, practical and thoroughly enjoyed

I just wanted to sincerely thank both instructors, Karen and Mark, on a fantastic day. The girls thoroughly enjoyed the first aid course, and that is down to both Mark and Karen for making it so engaging and practical.

Kate, St Angela's

A great pace and a supportive atmosphere

Excellent pace of session, with lots of opportunity to practice, relevant feedback and a very supportive atmosphere.

Helena, HSE Staff BLS Candidate

The best in the country

PJ was brilliant last night — the three of us enjoyed it and learned from it! You were right, PJ is the best in the country!

Karina, Cork

What you will learn

  • Understanding mental health and mental ill health
  • The role and responsibilities of a Mental Health First Aider
  • Recognising a wide range of mental health conditions
  • Advanced mental health first aid responses
  • Assessing risk and supporting individuals in crisis
  • Depression
  • Anxiety
  • Stress
  • Post-traumatic stress disorder
  • Self-harm
  • Suicide awareness and intervention
  • Psychosis
  • Drugs and alcohol
  • Eating disorders
  • Personality disorders
  • Bipolar disorder
  • Developing and using a First Aid for Mental Health action plan
  • Mental health first aid in the workplace

Training emphasises safe practice, appropriate escalation, and long-term support strategies.

Why choose First Aid Coaching

  • FAA-regulated mental health first aid training
  • Advanced, practical and professionally delivered courses
  • Strong workplace and organisational focus
  • Nationwide in-person delivery
  • Experienced and supportive instructors
  • Aligned with organisational wellbeing, governance, and duty of care

Certification and standards

On successful completion, participants receive the FAA Level 3 Award in Supervising First Aid for Mental Health.

This regulated qualification supports organisations in establishing effective Mental Health First Aider roles and strengthening long-term workplace wellbeing frameworks.

Certification and standards

On successful completion, participants receive the FAA Level 3 Award in Supervising First Aid for Mental Health.

This regulated qualification supports organisations in establishing effective Mental Health First Aider roles and strengthening long-term workplace wellbeing frameworks.