Mental Health and Behavioural Safety Training
Course overview
The FAA Level 3 Award in Supervising First Aid for Mental Health is a regulated two-day course designed for individuals who will take a leading role in supporting mental health in the workplace.
This course builds advanced knowledge, confidence, and practical competence in providing mental health first aid. Participants learn how to recognise a wide range of mental health conditions, respond appropriately to complex situations, and support individuals while maintaining professional boundaries.
The training is suitable for organisations appointing designated Mental Health First Aiders and supports robust wellbeing strategies, duty of care, and organisational mental health policies.
Who this course is for
- Designated Mental Health First Aiders
- Managers and senior staff
- HR and people leaders
- Wellbeing leads and coordinators
- Health and safety representatives
- Organisations implementing structured mental health support
Completion of Level 1 or Level 2 is recommended but not mandatory.
Outstanding medical expertise, delivered in a clear and engaging way
There knowledge of the medical world is simply outstanding an breathtaking, but I was most impressed with the way they taught the class. It was a breath of fresh air. Anyone can spiel off PowerPoint but first aid coaching used there owns technique which was a lot more interesting and easier to take in. I can highly recommend first aid coaching.
What you will learn
- Understanding mental health and mental ill health
- The role and responsibilities of a Mental Health First Aider
- Recognising a wide range of mental health conditions
- Advanced mental health first aid responses
- Assessing risk and supporting individuals in crisis
- Depression
- Anxiety
- Stress
- Post-traumatic stress disorder
- Self-harm
- Suicide awareness and intervention
- Psychosis
- Drugs and alcohol
- Eating disorders
- Personality disorders
- Bipolar disorder
- Developing and using a First Aid for Mental Health action plan
- Mental health first aid in the workplace
Training emphasises safe practice, appropriate escalation, and long-term support strategies.
Why choose First Aid Coaching
- FAA-regulated mental health first aid training
- Advanced, practical and professionally delivered courses
- Strong workplace and organisational focus
- Nationwide in-person delivery
- Experienced and supportive instructors
- Aligned with organisational wellbeing, governance, and duty of care
Certification and standards
On successful completion, participants receive the FAA Level 3 Award in Supervising First Aid for Mental Health.
This regulated qualification supports organisations in establishing effective Mental Health First Aider roles and strengthening long-term workplace wellbeing frameworks.
